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Refund Policy for TamilAudioStories.com

Last Updated: 01.03.2024

Thank you for choosing TamilAudioStories.com for your audio storytelling experience. Our Refund Policy is designed to align with the products and services available on our website, providing clarity on the conditions under which refunds may be issued and the process for refunding the amount to the customer's bank account.

1. Refund Eligibility
a. Digital Products
Refunds for digital products are generally not provided. Once a digital product, such as an audio story, has been purchased and downloaded, it is considered a final sale. Exceptions may be considered on a case-by-case basis for technical issues or other extenuating circumstances.

The product is damaged or defective upon receipt.
The wrong product is shipped.
2. Refund Process
a. Digital Products
If eligible for a refund for digital products, the refund will be processed within 7 working days to 10 working days of receiving your refund request. The credited amount will be returned to the original payment method.

3. Subscription Services
Cancellation of subscription services will prevent future billing cycles, but it does not entitle the customer to a refund for the current billing period. Refunds for subscription services are only applicable in cases of billing errors or extenuating circumstances.

4. Bank Processing Time
After the refund has been processed, please allow 10 working days for the credited amount to reflect in your bank account. The exact time may vary depending on your bank's policies and procedures.

5. Contact Information
If you have any questions or concerns about our Refund Policy, please contact us at [email protected] |
Mangai Software Solutions Whatsapp Support at +919150992991 | Main Office: No:343, Kasbapuram, Ganesh Nagar Main Road, Chennai - 600126

6. Changes to the Policy
TamilAudioStories.com reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

Thank you for choosing TamilAudioStories.com. We appreciate your understanding of our policies as we strive to provide you with the best possible service.
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